Shipping Policy

At Ossomosso, each piece is made to order with care and attention to detail.

Order Processing

Orders are prepared within 1-2 business days. Once your order is ready, it will be dispatched within 24–48 hours.

Shipping Rates and Delivery Times

Spain

Standard shipping is €6.99.

Estimated delivery time: 3–5 business days.

European Union and United Kingdom

Standard international shipping is €8.99.

Estimated delivery time: 5–8 business days.

United States

Standard international shipping is €12.99.

Estimated delivery time: 5–8 business days.

Delivery times are estimates and begin once the order has been dispatched. They may be affected by weekends, public holidays, carrier delays or customs procedures.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information, when available.

Customs and Import Duties

International orders may be subject to customs duties, taxes or import fees. These charges are the responsibility of the customer and may vary depending on the destination country.

Delays and Delivery Issues

Ossomosso is not responsible for delays caused by shipping carriers, customs procedures, incorrect delivery information or circumstances beyond our control.

If you have any questions about your order or shipping, please contact us at ossomosso.design@gmail.com.